Hitachi announced that customers will no longer need to renew their ZXLink connectivity service subscription. Plus, customers can enable ZXLink on compatible machines at no additional charge. Once customers enable ZXLink, they can select to automatically activate it on future compatible models to further streamline fleet management.
“Hitachi focuses on providing solutions that further deliver efficiency, reliability, and durability for its customers. The ZXLink telematics system is a key technology solution that helps deliver those benefits. Without the hassle of worrying about subscription renewals, it’s easier than ever for our customers to increase their job site efficiency by seamlessly monitoring their Hitachi machines’ performance, which helps boost productivity,”
said James Leibold, product marketing manager, connected solutions, Hitachi Construction & Mining Division.
With ZXLink, Hitachi customers can access valuable fleet insights including machine location and utilization, time in idle, fuel level, upcoming maintenance, machine alerts, and more, all from a web or mobile platform. Likewise, system data from the recently announced factory-integrated Hitachi Solution Linkage 2D and 3D Grade Control works with ZXLink for analysis – further enabling operators, fleet managers, and owners to keep projects on track.
ZXLink can also be leveraged with Hitachi’s ZX Secure service plan, in which the dealer monitors machine status and coordinates with the customer to schedule maintenance in a timely manner to help keep machines running at peak performance.
Hitachi’s ZXLink connectivity is available on most Hitachi excavators and foresters in the United States and Canada. The specific services, tools, and features available may vary depending on location and machines.